AE Market Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Simply follow our streamlined process to receive a full refund or exchange with no hidden restocking fees.
Initiate Your Return
Log into your AE Market account and select the 'Return Item' button next to your recent order to generate a return request.
Print Shipping Label
Once approved, download and print the prepaid shipping label provided in your confirmation email and attach it securely to your package.
Ship the Package
Drop off your package at any authorized courier location or schedule a pickup to send the items back to our processing center.
Receive Your Refund
After our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing